About Home Care Options:

A family-owned home care agency based in Pennsylvania; Home Care Options has been providing non-skilled care services for over 25 years. It was founded after a family member in the nursing registry industry inspired the owners to start a home-based caregiving service. With a deep passion for helping others, they have grown their operations while maintaining a personal touch and commitment to quality care.

The search for a new registry management system

Initially, the business relied on manual processes to manage invoicing and payments, with their biller, dedicating 4-5 hours daily to tasks like:

• Manually processing timesheets and converting them into payment amounts.
• Creating and mailing invoices.
• Scheduling clients without a centralized system.

“We were dealing with a lot of checks and invoices. Our team would have to get the timesheet and then convert it to the proper payment amount, and then invoice, and finally mail it out. The need to go digital was necessary for us to get to the next level in our business,” Lois Kaminksy, Owner of Home Care Options shared. 

“Our totals and amounts weren’t adding up in our previous system, forcing us to manually review each shift to ensure that the billing amounts and payouts were correct,” she added. 

As their client base grew, inefficiencies in their systems became more apparent. Previous software solutions failed to meet their needs, resulting in inaccuracies and time-consuming corrections. Managing schedules, invoicing, and other administrative tasks became overwhelming, leaving the team unable to focus on growing the business.

“In terms of tracking the caregivers live clock-ins, it was being done from memory and mental notes. This made things hard to scale, holding us back from where we should be. We needed a new solution to help us get there.”

Revolutionizing registry’s operations

Once Ally was implemented into their day to day operations, Home Care Options experienced immediate results that made a lasting impact on their bottom line. Their in-house biller used to spend 4-5 hours a day reviewing time sheets, getting checks made, and creating invoices for clients. Those processes were automated and simplified in Ally’s system, ultimately resulting in a billing dynamic that didn't require time consuming daily checks. The time back in his week meant no more shuffling billing discrepancies and timesheet errors. 

Caregiver time tracking, the heartbeat of any caregiver registries operations, should be easy to access and change on a whim. What used to live in Lois’ memory about scheduling moved into the digital age, creating a single, online home for all visits and records. 

"Ally allows us to focus on the business itself while handling the back-end processes that were previously overwhelming,” Kaminsky added. Manual processes were holding the Home Care Options team back.

“With Ally, our team was able to spend more time on strategic, transformative work that would help their registry grow and scale, like finding new clients and finding independent contractor caregivers.”

Registry to Registry: Why You Should Use Ally

Are you on the fence about switching? Hear from Lois Kaminsky’s experience in using it with her team. 

“Ally makes our team feel that we have another team on our side. We are all fans of the platform. Not only that, but the platform is more advanced than other options we’ve used in the past. It has the integrations we need that make operations smoother. Lastly, we’re able to bill clients in a way that absorbs the cost of Ally, making our operating system no-cost to the business.”

Solve your home care registry’s efficiency challenges with a platform that cares.

Ready to eliminate the manual tasks that slow your registry down? Ally’s platform streamlines scheduling, caregiver onboarding, client management, and payment disbursement, so you can focus on growing your business, not bogging down in administrative work. By automating and centralizing these processes, we help you become more efficient, reduce errors, and maintain compliance with ease. Let us help you take your home care registry to the next level—start today and see how Ally can transform your operations.